Shipping policy

We deliver throughout New Zealand using Aramex Couriers and NZ Post. All items are well wrapped, boxed and then couriered to you within 2-3 working days. Please allow an extra 1-2 days for Rural Delivery.

We currently do not ship to any destination outside of New Zealand, but we are happy to talk to you should you have a special overseas requirement.

Order pickups are available from our "shop in shop" at Portstone Garden Centre, under the gum tree at 456 Ferry Road - Woolston daily from 9am – 4pm.

Kindly understand that a delay may also occur if your credit card was declined or for address verification if you’re billing address was entered incorrectly.

Shipping Costs
Shipping costs will be calculated on your order, when you proceed through to the checkout and fill in your shipping details. The Freight Cost is determined by the total $$ value of your order, where you order is a small item with a high $$$ value, we will be in touch should we need to issue a freight refund.

Orders are subject to availability and where an item is out of stock we will contact you & give you the option to place it on back order or cancel your order. Should part of your order be out of stock we will notify you, this does not give you the right to cancel the remained of your order.

Desptach & Delivery
Orders will be dispatched upon receipt of payment. Any time or date for delivery given by us is an estimate only and we will not accept liability for any loss or damage or any consequential loss arising directly or indirectly from delay in delivery however caused.

Unless otherwise agreed we may deliver by installments. Any delay, default or non-delivery in respect of any installment will not entitle you to cancel the remainder of the order.
The final method of despatch for all orders shall be at our discretion.